Smallbox CMS 6 sites require advanced browser technology typically provided in the most recent versions of popular browsers. Smallbox CMS 6 is designed to take advantage of the new features these browsers provide, as the intent is to deliver the best viewing and editing experience possible.

  • Service Level Agreement (SLA)

    What is the Smallbox SLA?

    The Smallbox Service Level Agreement (the Agreement) is a contractual agreement between Smallbox Software Inc (Smallbox) and the Client. The Agreement provides details surrounding the use of Smallbox’s hosted web service.

    Smallbox CMS is delivered in a Software as a Service (SaaS) model meaning that access to the system is provided on a subscription basis.

    Please view the full details of the Smallbox SLA [PDF]

    February 28, 2018: Smallbox Service Level Agreement update - Learn more.

  • Supported Browser Specifications

    What browsers does Smallbox CMS support?

    Smallbox CMS 6 & 7 sites require advanced browser technology typically provided in the most recent versions of popular browsers. Smallbox CMS 6 + 7 is designed to take advantage of the new features these browsers provide, as the intent is to deliver the best viewing and editing experience possible.

    Supported Browsers for Smallbox CMS 6.2.x and 7.x

    Minimum Requirements for Viewing

    The most recent releases of Chrome, Firefox, Safari, Edge and Internet Explorer 11

    On mobile we support the most recent releases of Chrome, Firefox and Safari on Android and IOS and test on both tablets and phones.

    Minimum Requirements for Editing

    The most recent releases of Chrome, Firefox, Safari, and Edge. 

    The following settings must be configured on browsers used for editing:

    • Cookies must be enabled to ensure your login functions.
    • JavaScript must be enabled to give you normal access to the site manager.
    • Avoid running programs that use block Javascript. This will include many anti-virus programs which use settings that can interfere with browser functions.
    • Note: Beta versions of browsers will not be supported until they become fully released.


    This information is subject to change with technology advancements.

  • Smallbox CMS

    • Smallbox CMS 1: Version retired and not supported or developed on.
    • Smallbox CMS 2: Version retired and not supported or developed on.
    • Smallbox CMS 3: Version retired and not supported or developed on.
    • Smallbox CMS 4: Version retired and not supported or developed on.
    • Smallbox CMS 5: Version retired and not supported or developed on.
    • Smallbox CMS 6.0.7: Version retired and not supported or developed on. 
    • Smallbox CMS 6.2: Active
    • Smallbox CMS 7: Active


    The above list includes all features and modules integrated in Smallbox CMS, including enewsletters, ecommerce and customized components.

    This information is subject to change with technology advancements.